How To Structure A Successful Business Plan
The exact methods that cost hundreds of thousands in dollars in
research and development by large corporations in one comprehensive
As you can see there is a ton of valuable information contained in
this breakthrough book. And the real value to you is in the extra
thousands of dollars it will mean to you...thousands of dollars you
would NOT have without applying what you discover in this book.
Sample page from
"Developing a Business Plan & Company Policies" section of the book
- Telephone from time to time to see how customers are doing
- send a card or a small gift at christmas & special holidays
- send out mailings (fax or e-mail) with up-to-date information on your products, services and prices.
- Make periodic sales calls.
|1. Is your selling strategy
oriented towards satisfying each customer?
|2. Do you try to establish
long-term relationships rather than just make a sale?
|3. During the selling process,
do you find out what the customer needs are?
|4. Are you a good listener?
|5. Do you know how to interpret
the verbal and nonverbal messages that customers send?
|6. Do you show customers the
benifits of buying your products or services?
|7.Will you forgo making a sale
if the purchase isn't right for the customer?
|8. After a sale is made, do you
follow up on it later to see that the customer is pleased with the
|9. Do you provide persoanl
|10. Are you available to answer
any questions that customers may have?
|11. Do you handle complaints
quickly and courteously?
|12. Are you a problem solver?
|13. Do you make it a point to
stay in touch with customers?
|14. Do you try to give customers
something "extra" for their money?
|15. Do you genuinely care about
|16. Does your place of business
convey a pleasing and professional image?
|17. Have you instructed your
employees to treat all customers in a courteous and efficient manner?
|18. Do you believe that the
customer is always right?
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